Top European Retailers and Customer-Centered Web Structuring (CROSBI ID 132686)
Prilog u časopisu | izvorni znanstveni rad
Podaci o odgovornosti
Knežević, Blaženka ; Pejić Bach, Mirjana ; Strugar, Ivan
engleski
Top European Retailers and Customer-Centered Web Structuring
The past decade was the decade of “ e-everything” and many authors praised the efficiency of web usage for different business purposes. But practice showed that the web as a communication and distribution channel is not as powerful as it was claimed to be. After the dotcom explosion, the process of sobering-up followed and a large number of pure e-companies were shut-down. On the other hand, in the same period traditional companies discovered that the web can be used as an additional communication and distribution channel. This paper explains how the largest brick-and-mortar European retail companies structure their web sites making them useful for their customers.
retailing; e-tailing; bric-and-click; top global retailers; the web
nije evidentirano
nije evidentirano
nije evidentirano
nije evidentirano
nije evidentirano
nije evidentirano