engleski

Influence of Business Intelligence Implementation to the Banks’ Performance: Case study of Croatian Banking Sector

Business Intelligence is one of the best new, innovative ‘ weapons’ for the firms to gain competitive advantage. Some of business intelligence tool are briefly described. In this paper main concentration was on data mining and data warehousing which are among most often used business intelligence tools in banking industry. A survey research has been conducted with aim to examine the present implementation of business intelligence tools in the Croatian banking system.

Business intelligence; bank industry; data mining; data warehousing; Croatian banks

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