Organizational Performance Measures for Business Process Management: a Performance Measurement Guideline (CROSBI ID 543974)
Prilog sa skupa u zborniku | izvorni znanstveni rad | međunarodna recenzija
Podaci o odgovornosti
Bosilj Vukšić, Vesna ; Milanović, Ljubica ; Škrinjar, Rok ; Indihar Štemberger, Mojca
engleski
Organizational Performance Measures for Business Process Management: a Performance Measurement Guideline
This paper focuses on organizational performance measurement. It offers an overview of the literature on organizational performance measures, approaches and frameworks. Analysis indicates that organizational performance measurement is well recognized as an important part of the business process management literature. The purpose of this paper is to propose a performance measurement guideline. Defining an appropriate guideline helps to clarify and systemize this field, but also represents a critical step for business practitioners since it could influence the success of organizational performance measurement system development.
organizational performance measures; business process management; guidline
nije evidentirano
nije evidentirano
nije evidentirano
nije evidentirano
nije evidentirano
nije evidentirano
Podaci o prilogu
94-99.
2008.
objavljeno
Podaci o matičnoj publikaciji
Proceedings of UKSim Tenth International Conference on Computer Modelling and Simulation 2008
Al Dabas, D. ; Orsoni, A. ; Brentnall, A. ; Abraham, A. ; Zobel, R.
Cambridge: Institute of Electrical and Electronics Engineers (IEEE)
978-0-7695-3114-4
Podaci o skupu
EUROSIM/UKSim 2008
predavanje
01.04.2008-03.04.2008
Cambridge, Ujedinjeno Kraljevstvo
