engleski

Determinants of firms’ digital divide: A review of recent research

Organizations should implement information and communication technologies (ICT) to their business activities in order to achieve competitive advantage, but not all of them are ready to do that, which results in the digital divide (DD) between them. Although a number of review papers on the level of DD among citizens, households and nations have been published ; review papers dealing with DD among firms are scarce. This paper aims to overcome the gap by presenting a review of published papers on the DD among firms. Papers extracted from the journals indexed in the Web of Knowledge have been studied in terms of the geographical area, type of firms, time frame of the study measurement of DD, and impact, order and determinants of DD.

digital divide; firms; ICT; review

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