engleski

Quality Assurance Practices in Croatian Academic Libraries : Two Case-Studies

Higher education in the Republic of Croatia has been going through transformative changes ever since the introduction of the Bologna process. The Bologna process in Europe was introduced with the intention to ensure the more comparable, compatible and coherent systems of higher education and one of the extremely important elements of this process is the focus on quality. In Croatia, it was recognized that the higher education institutions need to continuously work on the quality improvement of their educational programs. This need motivated the introduction of the external assessment instrument – both of the educational programs (in the form of the initial and consequent reaccreditation procedures) and the quality assurance systems developed at the institutions of higher education. The Bologna process has also recognized academic libraries as important factors of the higher education institutions’ educational and research excellence. Croatian academic libraries have become more proactive in finding ways to align quality practices with the overall mission and goals of the university. This paper investigates the quality initiatives of two Croatian academic libraries – Library of the Faculty of Humanities and Social Sciences in Osijek and Zadar University Library, focusing on their methodology and strategic planning.

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