engleski

A synergy of creative problem solving, system dynamics and multi-criteria decision making

The paper highlights the capacity of the mutual use of selected creative problem solving methods, system dynamics and multi-criteria decision-making methods when dealing with complex problems. It has already been shown that creative approaches are not limited to merely problem definitions and problem structuring, since they can also be used in typically analytical steps in the framework procedure of multicriteria decision making. The goal of this paper is to explore the possibilities how to employ creative problem solving methods in system dynamics, and how to complete system dynamics with multi-criteria decision making. This paper shows that the creative problem solving methods based on questions can be used in structuring complex system dynamic problems with the selected mapping methods. It can be concluded that system dynamic models can help decision makers in enhancing understanding of system behavior over time ; however, the evaluation of the consequences of different strategies showed by these models can be supported by multi-criteria decision making. The mutual assistance of creative, systems dynamic and multi-criteria decision methods is illustrated by contemporary interdisciplinary examples

Creative problem solving ; human resource management ; mapping methods ; multi-criteria decision making ; questions based methods ; system dynamics

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