engleski

System dynamics approach to experiential learning in tourism

Decision-making in tourism is often very risky because consequences of managers’ actions are visible only after longer time (months or even years). Ideal education tool in tourism would allow managers to compresses time and space in non-risk environment and to gain experience and make mistakes without fear of real damage. Such tool would allow potential managers to see the consequences of his/her actions in few minutes or hours, and to detect possible wrong presumptions about the real world tourism markets. The paper argues that system dynamics models could meet the educational challenge in tourism and allow managers to avoid intuitively correct decisions that are actually not optimal. Paper will review application of system dynamics models in tourism, and will present the usage of system dynamics models as an educational tool in tourism.

learning; game; tourism; system dynamics

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