Cost Optimization and Work Quality Improvement of Small and Medium Enterprises in Service Activities by Using a Web Application (CROSBI ID 244643)
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Podaci o odgovornosti
Jaman, Bruno ; Crnjac Milić, Dominika ; Nenadić, Krešimir
engleski
Cost Optimization and Work Quality Improvement of Small and Medium Enterprises in Service Activities by Using a Web Application
The aim of this paper is the development of a web application for ordering in the service sector of small and medium enterprises with the purpose of optimizing the opportunity costs. A special focus is placed on the amount of services rendered, which increases with the minimization of cancelled orders that are not timely replaced with new ones, but also on the quality control of the performed services that reflects on the motivation of employees or their replacement with new ones in order to improve the business. The following web technologies were used while developing the web application: HTML, CSS, JavaScript, PHP and MySQL. An insight into the technologies used to create web applications is given and some of the basic concepts used in the web application are explained. The paper describes the functionality and design of the web application. The analysis of cost effectiveness through managerial control, management systems, digitization of businesses and employees evaluation is given. The functionality of this web application is aimed at small and medium enterprises engaged in the service industry.
database ; digitization of business ; service sector ; small and medium business enterprises ; web application
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Podaci o izdanju
Povezanost rada
Ekonomija, Računarstvo