engleski

Implications of interpersonal communication competence research on the design of artificial behavioral systems that interact with humans

Numerous communication skills and traits are related to competence in human communicative interaction. A model of interpersonal communication competence (ICC) has been recently developed that can be utilized to guide the design of artificial behavioral systems that interact with humans. A formalization of the generalized dimensions of ICC is outlined, and also of the skills and traits that contribute to those dimensions. Finally, suggestions are made concerning possible implementations of this formalized model in the design of an interface that could enhance the effectiveness and appropriateness in communication of an artificial system with humans.

communication competence; artificial intelligence; robotics; human-humanoid interaction; formalization

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