Aligning Decision Analytics with Business Goals: The Case of Incident Management (CROSBI ID 268731)
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Podaci o odgovornosti
Bevanda, Vanja
engleski
Aligning Decision Analytics with Business Goals: The Case of Incident Management
Solving the problem of modelling decision performance can be facilitated with developing a more comprehensive framework based on an application of the requirement engineering principles to business alignments of decision analytics. The authors applied these principles in existing PPINOT framework based on incident management’s case. With the proposed framework based on managers’ requirements, it can be anticipated specific Decision Model and Notation Standard (DMN) extensions for decision performance measure purposes or for development of new analytics/monitoring tools. A traditional data mining algorithm was applied to a decision (DPI) and process (PPI) performance measures in order to fulfill some of the decision analytic requirements identified within the framework.
Decision management ; Decision model and notation standard-DMN ; Performance measurement ; Decision analytics ; Decision mining
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Podaci o izdanju
1046 (1)
2019.
113-124
objavljeno
2194-5357
2194-5365
10.1007/978-3-030-30329-7_11
Povezanost rada
Ekonomija, Informacijske i komunikacijske znanosti