Document management systems in public administration (CROSBI ID 494664)
Prilog sa skupa u zborniku | izvorni znanstveni rad | međunarodna recenzija
Podaci o odgovornosti
Vrček, Neven ; Kermek, Dragutin ; Tomičić-Pupek, Katarina
engleski
Document management systems in public administration
Public administration at all hierarchical levels uses huge amount of unstructured data (documents, laws, correspondence with citizens and other governmental bodies). Conventional information systems do not memorize such content and are not capable to support complete business information flows. Therefore complete information system for public administration must have subsystem for evidence, searching and management of unstructured content. Such subsystem must be carefully aligned with business processes taking care about document lifecycle and its flow through organization. This approach creates necessary internal infrastructure, which enables efficient management of relationships with citizens and other governmental bodies.
e-government; document management systems
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Podaci o prilogu
155-163.
2003.
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objavljeno
Podaci o matičnoj publikaciji
Proceedings of the 14th International Conference Information and Inteligent Systems
Podaci o skupu
International Conference Information and Inteligent Systems (14 ; 2003)
predavanje
24.09.2003-26.09.2003
Varaždin, Hrvatska