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Document management systems in public administration (CROSBI ID 494664)

Prilog sa skupa u zborniku | izvorni znanstveni rad | međunarodna recenzija

Vrček, Neven ; Kermek, Dragutin ; Tomičić-Pupek, Katarina Document management systems in public administration // Proceedings of the 14th International Conference Information and Inteligent Systems. 2003. str. 155-163

Podaci o odgovornosti

Vrček, Neven ; Kermek, Dragutin ; Tomičić-Pupek, Katarina

engleski

Document management systems in public administration

Public administration at all hierarchical levels uses huge amount of unstructured data (documents, laws, correspondence with citizens and other governmental bodies). Conventional information systems do not memorize such content and are not capable to support complete business information flows. Therefore complete information system for public administration must have subsystem for evidence, searching and management of unstructured content. Such subsystem must be carefully aligned with business processes taking care about document lifecycle and its flow through organization. This approach creates necessary internal infrastructure, which enables efficient management of relationships with citizens and other governmental bodies.

e-government; document management systems

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Podaci o prilogu

155-163.

2003.

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objavljeno

Podaci o matičnoj publikaciji

Proceedings of the 14th International Conference Information and Inteligent Systems

Podaci o skupu

International Conference Information and Inteligent Systems (14 ; 2003)

predavanje

24.09.2003-26.09.2003

Varaždin, Hrvatska

Povezanost rada

Informacijske i komunikacijske znanosti