engleski

The Integration of Croatian Hotel Industry into the Standard European and International Performance Measurement System

The aim of this paper is to emphasize the importance of the integration of Croatian hotel industry into the European and international standard system for performance measurement. To enter the standard international hotel business information and communication system, certain conditions and standards need to be fulfilled. These conditions and standards are discussed in this paper. Integration of Croatian hotel industry into the standard European and international performance measurement system requires fast and efficient adjustment to the future requirements and needs, dictated by the European and international tourism market. That is the precondition for increasing the quality of tourism product and increasing the business performance of Croatian tourism.

performance measurement system; hotel industry; standards

nije evidentirano