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CROATIAN WOOD PROCESSING AND ISO 9000:2000 QUALITY MANAGEMENT SYSTEM

One of the biggest problems that Croatian wood processing and furniture manufacturing has to deal with is how to reach the higher level of quality. The idea is to perform the Total quality control and to assure the level of quality necessary for European and world market. The ISO 9000:2000 quality management system is a voluntary one, but a number of Croatian furniture manufacturing firms implement it in their business and production system. This paper will show how and on what level the ISO 9000:2000 quality management system is built-in to Croatian wood processing firms.

ISO 9000:2000; Quality Management System; Implementation

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