engleski

Simulation and Information Systems Modelling : A Framework for Business Process Change

Many different methods and techniques can be used for modelling business processes in order to give an understanding of possible scenarios for improvement. The simulation modelling shows the process as a whole, drawbacks of the existing process, bottlenecks in the process execution and provides critical insight into process execution. The results of the simulation modelling represent a good foundation for a business process reengineering as a next step towards e-business introduction. The main goal of the paper is to present and discuss the level of information system modelling and simulation modelling methods and tools integration in the conditions of dynamic e-business environment. The paper also stressed the necessity for integrating simulation modelling and information system modelling. The examples of business process modelling and simulation tools are also presented.

simulation modelling; business process modelling; information system; business process change; ARIS; Corporate Modeler

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