engleski

DSS for Risk Management in Tourist Regions

The paper presents the concept of the decision support system that helps decision-makers to solve problems of risk management in the tourist regions. Accepting the international agreements and protocols, as well as hosting numerous tourists during summer, Croatia faces the need for establishment of Enhanced Emergency Call Services. Furthermore, support from information and telecommunication technology to both civil services and services for crises situations, profoundly contributes for lowering the human life threats, as well as materials, goods and environment protection, covering, at the same time, needs for private and public information. In order to make Enhanced Emergency Call Services (Centers 112) more efficient in tourist regions, based on collected data, Decision Support System (DSS) for Centers 112 is conceptualized. It consists of several modules containing model and software support for "Centre 112" functioning. Starting point was result from risk analysis and telecommunication infrastructure base. During further analysis the digital records for infrastructure efficiency analysis within function of "Centre 112" are formed. Moreover, analysis for available resources for rescue and help is performed regarding telecommunication equipment and possibility to fit into unique emergency management system.

DSS ; Risk Management ; GIS ; System Analysis

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