engleski

Information Aspect of Human Resources Management Business Process Improvement

Human resources (capital) management (HRM) inside large systems is very complex and demanding, to achieve successful accomplishment high quality information support is necessary. There are many cases where human resources management process is not conducted in a satisfactory way. Key decisions usually come late, very often because of impossibility to consider a problem in its entirety. The cause of it usually lies in weakness and understatement of the human resources management itself and in this connection data management is not given adequate consideration. Data originating from inside and outside sources within IS are not integrated in a way which will provide an optimal use. In this connection, this paper examines possibilities to improve the entire human resources management process through the integration of respective data. Data warehousing (DW) possibilities and position within the integral business intelligence (BI) concept are noted as a first step towards its realization. In Chapter 1 and 2 necessity to improve and promote permanently the quality of human resources management process is considered ; the main features of the process are given as well. Chapter 3 deals with Business Process Improvement (BPI) as a systematic approach with a view to achieve significant business process change ; its connection with data aspect of IS is given too. According to the research of this paper, HRM BPI is achieved by the data integration within existing information system. DW model intended for HRM has been elaborated as a solution which will improve the process itself. The position and the role of DW within entire BI organization concept has been established as well. Chapter 5 explains the benefits achieved by this research.

business intelligence; business process improvement; data warehousing; human resources management; information management

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