engleski

Controlling – Factor for Business Success, An Example from the Hotel Industry

Achieving business success depends on many factors. The starting point of this research are the hypotheses that companies with controlling achieve greater levels of business success than do companies without controlling, and that by improving controlling as a key measure, companies may directly increase their possibility of business success. By presenting a comparative analysis of hotel companies with or without controlling departments in regard to business success, this research attempts to prove the basic hypotheses that the business success of hotel companies is in high correlation to the degree of the controlling department’ s development. Controlling represents a function within a management system which increases its effectiveness and efficiency. On conducting a comparative overview of hotel companies with and without controlling departments using the basic indicators of liquidity, economics, and profitability, the resulting conclusion is that controlling, in its institutional and functional sense, is to be found in relatively few very successful hotel companies.

success; controlling; hotel companies; liquidity; economics; profitability

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