The Impact of Business Process Orientation on Organizational Performance (CROSBI ID 538074)
Prilog sa skupa u zborniku | izvorni znanstveni rad | međunarodna recenzija
Podaci o odgovornosti
Škrinjar, Rok, Indihar-Štemberger, Mojca ; Hernaus, Tomislav
engleski
The Impact of Business Process Orientation on Organizational Performance
The extensive literature on business process management suggests that organizations can enhance their overall performance by adopting a process view of business. It has been shown in previous studies that the companies which have reached higher business process maturity level consistently outperform those that have not reached them. The paper presents the results of the empirical research that confirms the impact of business process orientation on organizational performance in transition economy by using structural equation modeling. The link is even stronger than in the original investigation. Besides that more detailed specification of organizational performance that includes non-financial performance measures has been used. The results show that business process orientation leads to better non-financial performance and indirectly to better financial performance.
business process orientation; organizational performance; non-financial performance; business process management; structural equation modeling
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Podaci o prilogu
2007.
objavljeno
Podaci o matičnoj publikaciji
Proceedings of the 2007 Informing Science and IT Education Joint Conference
Ljubljana:
Podaci o skupu
InSite – Information Science & Information Technology Education Joint Conference
ostalo
22.06.2007-25.06.2007
Ljubljana, Slovenija