engleski

Communication in Working Groups

Abstract: The article describes a system of internal communication in Czech working groups. The research project was based upon an assumption that the problem to be analyzed can be represented as a difference between information and communication system. Information, information channels and information needs structure represent a relatively stable system determined by an organization’ s structure. Communication can be understood in terms of a dynamic learning process participants of which are perceiving, influencing and accommodating to each other. Communication is mostly studied as a part of organization’ s information system. A stress is on vertical information flow. We prefer horizontal structures and information needs of employees. Empirical survey was conducted by the questionnaire – its parts were covering communication, information flows, information needs, satisfaction, communication media and means. The number of respondents was 130 persons from different organizations in Czech Republic.

Communication; information; motivation; information needs; communicating; working group.

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