engleski

The Effects of High Performance Workplace Practices on Firm and Worker Outcomes: Evidence From a Croatian Econometric Case Study

To extend the range of available evidence concerning the effects of innovative work practices (IWPs) on worker and firm outcomes, new survey data is assembled for more than 470 employees (more than 80% of production workers) in a single manufacturing firm in Croatia. There is large variation in participation in online team membership, offline team membership, employee ownership, and incentive pay, and thus our data enable investigation of the impact of both single IWPs as well as combinations of IWPs. We find that amongst IWPs membership in offline teams most often yields favorable outcomes for firms, notably the provision of discretionary effort by employees and the tendency to peer monitor, as well as improved worker outcomes, including job satisfaction, employee involvement and commitment. In addition to offline teams, the other IWPs usually have similar favorable outcomes for firms and workers. Moreover participation in of sets of IWPs that include offline teams and other practices such as financial incentives, is found to yield benefits to both employees and firms. As such our findings provide support for those who argue that innovative IWPs will produce mutual gains. Our findings also help to identify the key channels through which different IWPs are working. We also find several interesting effects from our controls and the effects of gender are often striking with women perceiving that they are less empowered and reporting that they are less willing to engage in peer monitoring.

innovative work practices; performance; ESOP; offline teams; online teams; empšloyee ownership

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