engleski

Quality improvement ; experience of Clinical Institute of Chemistry, Sestre milosrdnice University Hospital, Zagreb, Croatia

EN ISO 15189:2003, accepted as a national standard in Croatia in 2006 (HRN EN ISO 15189), has been used for assessment of medical laboratories by Croatian Accreditation Agency. Clinical Institute of Chemistry, Sestre milosrdnice University Hospital, Zagreb was one of the first two laboratories accredited in Croatia. The aim of this presentation is to describe modular MS access database programs in frame of the LIS, serving the quality management system document control. The programs developed and checked for efficacy are: a) ordering, enabling continuous records of reagent, control, calibrator and consumable requirements and containing all items required in standard ; b) equipment cards, having all data including identity, manufacturer, maintenance/calibration, etc ; c) personnel records, providing continuous update of licenses, training and education of each laboratory worker ; d) nonconformities, records on nonconformities of request forms and quality of primary sample ; e) measurement uncertainty, offering its easy calculation and record ; f) measurement procedures, enabling continuous specification updating ; g) document control tool, enables issuing, re-issuing and distribution of all major and important documents and continuous updating lists of the approved documents. The LIS upgraded with described programs enables simpler and more transparent daily laboratory work leading to easier fulfilment of quality management requirements.

acreditation; quality

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