engleski

The support of Business Intelligence Technology in Process and Business Engineering

One of the main goals of that company is efficiency of business operation and business process. Business engineering is conducted in order to achieve it. Business Intelligence (BI) technology can helps companies to optimize their business operation and business process. Its usage makes the conditions, procedures and mechanisms for creating quality information and business knowledge to improve business performance. BI technology is the key factor of development and implementation of process change, which also in turn influences the improvement of the company’ s information system that should provide the data needed in business processes. Companies use business intelligence technology to analyze every aspect of their data to understand business operation and recognize, monitor, analyze and improve business processes, and finally improve business performance. The intention of this paper is to review and discuss the influence of business intelligence technology on certain activities of business engineering such as: defining the business strategy, redesigning the business process, business process management, redesigning the decision making process and changing the business information system.

Process Intelligence; Data warehouse; Online analytical processing; Data mining; Business process

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