engleski

Knowledge and Education of Human Resources in the Croatian Hospitality Industry

Knowledge is the most important resource in the new economy. By using and managing knowledge as a capital, people influence the development of science, technology, education, tourism and other sectors of economy. This is especially important in work-intensive industries such as the hospitality industry. While elaborating the knowledge as the sum of 'initial stock' of knowledge, reasoning and inflow of new stimuli (Hsu, Shen, 2005) this paper points out that without the constant and systematic innovation of knowledge, it will not be possible to achieve the advancement of supply in the tourism and hospitality industry, and the satisfaction of all its participants.

human resources ; education ; knowledge management ; hospitality industry ; Croatia.

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