The Present and Future Relationship Between DSO and the Customer Regardings Service Quality (CROSBI ID 559798)
Prilog sa skupa u zborniku | izvorni znanstveni rad | međunarodna recenzija
Podaci o odgovornosti
Živić Đurović, Marijana ; Morović, Mira ; Belašić, Vibor
engleski
The Present and Future Relationship Between DSO and the Customer Regardings Service Quality
As a result of electric power market liberalization, the energy market in Croatia began to open in 2006. and continued to gradually open until July 1, 2008., which means that from that date competitive energy market is open for retail markets and all customers have the legal right to choose their electricity supplier. This paper will present initial experiences in service quality implementation in HEP Distribution System Operator (HEP DSO). Also, a vision for a future distribution system in Croatia will be discussed, with areas that will be the key for technology development and the advantages of the new electricity market.
DSO; electric power market; liberalization; customer
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Podaci o prilogu
2009.
objavljeno
Podaci o matičnoj publikaciji
Dubrovnik:
978-953-6313-97-6
Podaci o skupu
5th Dubrovnik Conference on sustainable development of energy, water and environment systems
predavanje
29.09.2009-03.10.2009
Dubrovnik, Hrvatska