engleski

Methodology of using audio-visual presentations in studying and practicing the technology of work with business program applications

Modern business program applications (BPA) have assumed growingly complex functionality due to ever growing demands for information systems in enterprises. There is an acute problem of how to train direct users – employees, in operating such applications in the shortest time possible, and at minimum cost for the enterprise. Similar problems also arise in the transfer of knowledge to students of professional studies, learning about the possibilities and work technology of BPA. To that purpose the authors of this paper has suggested a teaching method for the training of BPA users which is focused on audio-visual (AV) presentation applications as a part of the process for providing actual and potential users of the BPA with knowledge and practice. In this paper the authors suggests the new teaching method in the training of the existing and potential BPA users for a successful implementation of the new BPA in the modern enterprises, or in education of students in ICT. The modern ICT ensures the creation of quality AV presentations and an easy application of high-quality AV presentations of the BPA work technology in education. In this paper the authors propose a worked out and already applied teaching method in eight steps, which is in line with the recommendations provided in the relevant literature. The authors of this paper refer to the results of their researche into the application of AV presentation of the BPA work technology. The first relates to the evaluation of AV presentations application of concrete BPA in two enterprises: a standard trading-manufacturing enterprise (2008), and a specialized chain of N restaurants (2008/2009). The second research relates to the application of AV presentations as part of the teaching process in professional study during the year 2009/2010. Research was conducted on two equal groups of students (300 all together). One group had a chance to attend classical exercises in a computer laboratory and the other did not attend standard exercises on computers and the only things available to them in learning were AV materials and online courses through e-learning system, commonly accessible to all students. After the online research 15% of students (N=46) responded to the anonymous online survey and according to the results, use of video material add to the quality of online teaching and individual learning. Results suggest that use of AV materials is extremely helpful, especially in the conditions of self-education and unavailability of 'live' laboratory exercises in real time.

business program applications (BPA) ; technology of BPA operation ; multimedia systems ; audio-visual presentations (AV) ; methodology of training BPA users ; educational video.

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