engleski

Novel Approach to BCG Analysis in the Context of ERP System Implementation

Standard ERP systems have been promoted as software solutions that are built on best business practices. According to the promoters, enterprises that buy them should embrace those built in business templates and achieve excellent business results. However, if enterprise has specific needs which are not part of standard ERP functionality, long lasting, expensive and complicated procedure of customization has to be carried out [5, 23, 24]. The link between competitive advantage and information system has been strong motivator for managers to buy ERP systems and force their implementation. However it is intuitively clear, that if something is commercially available to broad customer base, it cannot bring significant competitive advantage [36]. Many authors recognized that, and although there are certain positive indicators of business performance related to standard ERP systems, there is no strong evidence of such relationship [19, 44]. So what an enterprise or a non-profit organization can actually expect from an ERP system, and what benefits does it bring? It seems that certain organizations are better suited for ERP system implementation than the others [1, 30, 31]. Our results show that every serious attempt, which tries to answer this question, has to dig deep into business processes and find out what is their operational and strategic significance. Such comprehensive analysis requires significant time and strict methodology that enables unambiguous comparison between various organizations. This paper presents results of such approach. It is based on several years of research in various organizations that implemented or considered implementation of an ERP system. For that purpose authors developed methodology for strategic planning of information systems (SPIS). It was published in several scientific and professional articles and verified in relatively large number of commercial projects [10, 11, 12]. The methodology consists of a significant number of well known methods, but it combines them into structured and chained holistic process which gives deep insight into the business system and corresponding information system. By combining various methods under a common framework of methodology we obtain detailed and documented picture of an organization.

ERP Sytems

nije evidentirano