engleski

Ambiguity tolerance of Croatian management students in language learning

The aim of this study is to explore the degree of tolerance of ambiguity Croatian students of management demonstrate when learning Business English. A proper use of language is not only important for managers’ development but also for a good organizational communication. A total of 203 undergraduate students participated in this study. The concept of tolerance of ambiguity is introduced and its relevance to language learning is discussed. Qualitative analysis of research data indicates that students do not show the same tolerance in all skills. Participants on average have low tolerance for ambiguity in the process of learning, with female students reporting less tolerance than male students. They are particularly intolerant of ambiguities stemming from communicating their ideas in English.

ambiguity tolerance ; Business English as a foreign language ; gender differences

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