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Computer Assisted Telephone Interviewing (CATI) and tourism (CROSBI ID 476221)

Prilog sa skupa u zborniku | izvorni znanstveni rad | međunarodna recenzija

Horvat, Jasna ; Mikrut, Martina Computer Assisted Telephone Interviewing (CATI) and tourism // Tourism and hospitality management: Trends and Challenges for ghe future / Holjevac, Ivanka, Avelini (ur.). Opatija: Fakultet za menadžment u turizmu i ugostiteljstvu Sveučilišta u Rijeci, 2000. str. 105-125-x

Podaci o odgovornosti

Horvat, Jasna ; Mikrut, Martina

engleski

Computer Assisted Telephone Interviewing (CATI) and tourism

One of the state-of-the-art computer assisted data collection techniques is CATI. This paper analyzes instances of CATI data collection and their effects on tghe responedent, the interviewer, data quality and cost efficiency. A taxonomy of different forms of data collection is given, as well as a description of basic features of the analyzed data collection techniques. The current capabilites of data collection using CATI technique in Croatia and torusim are presented.

CATI; computer assisted data collection; effect on the respodent; effect on the interview; effect on data quality; effect on cost efficiency; taxonomy of different forms of data collection; tourism

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Podaci o prilogu

105-125-x.

2000.

objavljeno

Podaci o matičnoj publikaciji

Tourism and hospitality management: Trends and Challenges for ghe future

Holjevac, Ivanka, Avelini

Opatija: Fakultet za menadžment u turizmu i ugostiteljstvu Sveučilišta u Rijeci

Podaci o skupu

Hotel 2000, 15th Biennial International Congress

predavanje

25.10.2000-28.10.2000

Opatija, Hrvatska

Povezanost rada

Ekonomija