Application of Factor Analysis on Improving Diagnostics of Broadband Services (CROSBI ID 575873)
Prilog sa skupa u zborniku | stručni rad | međunarodna recenzija
Podaci o odgovornosti
Spahija, Boris ; Deljac, Željko
engleski
Application of Factor Analysis on Improving Diagnostics of Broadband Services
With growing number of customers and a demand for higher bandwidth network connections, dictated by introduction of new and improved services, broadband networks are operating near the highest capacity. This reduces the redundancy and fault tolerance of the network, which influences the quality of the service provided to customers. This paper aims to improve the fault management process by introducing improvements based on factor analysis of archived diagnostics data. By recognizing the cause of the fault it will enable the service providers to dispatch the appropriate technicians and resolve the fault in the first attempt.
Factor analysis; Broadband faults; ADSL; Fault management; Fault Diagnostic
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Podaci o prilogu
2011.
objavljeno
Podaci o matičnoj publikaciji
Proceedings of the 19th International Conference on Software, Telecommunications and Computer Networks (SoftCOM 2011)
978-953-290-027-9
Podaci o skupu
SOFTCOM 2011
predavanje
15.09.2011-17.09.2011
Split, Hrvatska