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Application of Factor Analysis on Improving Diagnostics of Broadband Services (CROSBI ID 575873)

Prilog sa skupa u zborniku | stručni rad | međunarodna recenzija

Spahija, Boris ; Deljac, Željko Application of Factor Analysis on Improving Diagnostics of Broadband Services // Proceedings of the 19th International Conference on Software, Telecommunications and Computer Networks (SoftCOM 2011). 2011

Podaci o odgovornosti

Spahija, Boris ; Deljac, Željko

engleski

Application of Factor Analysis on Improving Diagnostics of Broadband Services

With growing number of customers and a demand for higher bandwidth network connections, dictated by introduction of new and improved services, broadband networks are operating near the highest capacity. This reduces the redundancy and fault tolerance of the network, which influences the quality of the service provided to customers. This paper aims to improve the fault management process by introducing improvements based on factor analysis of archived diagnostics data. By recognizing the cause of the fault it will enable the service providers to dispatch the appropriate technicians and resolve the fault in the first attempt.

Factor analysis; Broadband faults; ADSL; Fault management; Fault Diagnostic

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Podaci o prilogu

2011.

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objavljeno

978-953-290-027-9

Podaci o matičnoj publikaciji

Proceedings of the 19th International Conference on Software, Telecommunications and Computer Networks (SoftCOM 2011)

Podaci o skupu

SOFTCOM 2011

predavanje

15.09.2011-17.09.2011

Split, Hrvatska

Povezanost rada

Elektrotehnika