engleski

Analysis of academic library Web sites for services

Services are the most growing and the fast changing segment of academic libraries nowadays. This paper aims to discuss the present status of academic libraries’ services according to their appearance on the library Web pages. The author investigated 366 library Web sites using content analysis and has summarized the presence of main library services: information services, education services, services for providing an access to the information, circulation services, and services providing facilities and equipment. A detailed insight into a specific service has been given. Less represented services like special user groups services and technical services were presented too. A small presence of the new library services like research services, administrative services, conference&events services, data services, counselling services, career and publishing services was discussed. It was concluded that content analysis of library Web sites can give a good overview of different kind of library services.

library Web sites; content analysis; services

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