engleski

Managing human resources in healthcare

The main aim of the research conducted in this paper is to gain an insight into the features and working conditions of human resources in health care in the Republic of Croatia and to analyse the potential implications of the EU accession on these. An empirical research was conducted using a method of semi-structured interviews on a sample of 49 subjects in the area of Croatian health care. Based on the results of research, it has been shown that Croatia must: continuously invest in the education and training of its health workers, develop multilevel plans for human resource development, establish measures for providing incentives and rewards, and reflect a suitable combination of health and non-health personnel. Outsourcing non-health activities can potentially provide a solution to the problem of growing expenses and can rationalise human resource needs. When Croatia joins the EU, it can expect to see increased labour mobility, adjustment and introduction of new standards and regulations, and the availability of funds from the European human resource development funds.

health; human resources; Croatia; EU

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