engleski

Differentiation of Quality Management Approach in Turnaround Projects: An Empirical Research in Oil Refineries

The purpose of our research is to determine quality management approach (its dimensions) in turnaround projects in oil refineries, and its comparison with the traditional quality management approach in generic projects. The empirical research was conducted on project managers and stakeholders in five oil refineries in Croatia, Italy, Slovakia and Hungary. Data needed for this research were obtained in a survey, in interviews and in official documents.Traditional approach of quality management in generic projects, mostly used in observed refineries, is not fully adequate for turnaround project management in oil refineries. The specificity of the very approach in turnaround projects in oil refineries in relation to generic projects, results in specific approaches to quality management in turnaround projects.

Turnaround project refinery ; shutdown ; outages ; project management quality ; turnaround

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