Process Performance Management in Higher Education (CROSBI ID 206352)
Prilog u časopisu | izvorni znanstveni rad | međunarodna recenzija
Podaci o odgovornosti
Bosilj Vukšić, Vesna ; Pejić Bach, Mirjana ; Tomičić- Pupek, Katarina
engleski
Process Performance Management in Higher Education
Process performance management (PPM) has become one of the most important management tools in profit organizations. However, non-profit organizations also started to benefit from PPM aimed at the efficiency improvement. The goal of the paper is to investigate usefulness of embedding the simulation modelling approach for process performance management based on the case study of collaboration improvement in higher education. The case study methodology has been used in the study and the paper presents simulation modelling for PPM with the purpose of collaboration improvement at the University of Zagreb, Croatia.
process performance management; higher education; simulation; collaboration
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Podaci o izdanju
6 (11)
2014.
1-8
objavljeno
1847-9790
10.5772/58680
Povezanost rada
Ekonomija, Informacijske i komunikacijske znanosti