engleski

Ergonomic Assessment of Accessibility of the Passengers' Space in Trams in Zagreb

This paper presents the ergonomic assessment of accessibility of passengers’ space within the general population of travelers for all series and models of ZET (tram operator) in Zagreb, and it analyzed the average age of the individual series of trams. Accessability to the doors has been anayzed concerning the passengers, when entering and exiting the tram. Special attention was paid to the accessibility of passangers’ space for persons with disabilities (people with hearing impairment, people with visual impairment, deaf-blind people, people with physical impairment), as well as special categories of passen-gers (mothers with young children, the elderly). Ergonomic evaluation was carried out according to the principle of accessibility of the UN Convention on the Rights of Persons with Disabilities, which was rati-fied by Croatia in 2007. Major unconformity and inaccessibility of all researched series of trams in Za-greb, including a new model of TMK 2200, is an example of a lack of implementation of the Convention on the Rights of Persons with Disabilities ; in Croatia, but also the aggravating circumstances that Croatian Law of implementation guidelines of the UN Convention is transferred to the local and regional governments. The paper has demonstrated the necessity of detailed studies of user needs and the need of implementation of research results into an executive legislation.

trams; passengers' space; accessibility; people with disabilities; universal design

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