BUSINESS PROCESS ORIENTATION IN CROATIAN COMPANIES (CROSBI ID 626803)
Prilog sa skupa u zborniku | ostalo | međunarodna recenzija
Podaci o odgovornosti
Milanović Glavan, Ljubica
engleski
BUSINESS PROCESS ORIENTATION IN CROATIAN COMPANIES
Business Process Orientation (BPO) is a business organization concept that is being adopted by companies worldwide. It has been shown in previous studies that the companies which have reached higher BPO maturity level consistently outperform those that have not reached them. The aim of this paper is to provide a basic understanding of BPO concept and BPO maturity model. Besides that the paper presents the state of BPO in Croatia that has been captured with a study conducted in 2013. Based on the results some practical implications and guidelines for managers are given.
Business Process Management; Business Process Orientation; business process maturity; empirical research; Croatia.
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Podaci o prilogu
189-198.
2015.
objavljeno
Podaci o matičnoj publikaciji
Global business and technology association, 2015 conference readings book
Delener, NJ ; Fuxman, L ; Rodrigues, S.
Peniche : Lisabon: Global Business and Technology Association (GBATA)
1-932917-11-x
Podaci o skupu
17th Annual International Conference 2015, Exploring the possibilities for sustainable future growth in business and technology management
predavanje
07.07.2015-11.07.2015
Lisabon, Portugal; Peniche, Portugal