hrvatski

ZADOVOLJSTVO POSLOM POMAGAČKIH PROFESIJA U BOLNIČKOM I ZATVORSKOM SUSTAVU

Sažetak Iako neke zemlje provode nacionalna istraživanja zadovoljstva poslom, istraživanja unutar pojedinih struka još su uvijek malobrojna, nedostatna i nesustavna. Mada postoji izvjestan broj istraživanja zadovoljstva zaposlenika poslom pomagačkih profesija u bolničkom i zatvorskom sustavu, nisu pronađena ona koja bi tražila razlike među njima. Cilj rada je ispitati zadovoljstvo poslom zaposlenika pomagačkih profesija (socijalnih pedagoga, rehabilitatora, logopeda, socijalnih radnika, psihologa i pedagoga) koji rade u bolničkom i zatvorskom sustavu i utvrditi razlike među njima.. Istraživanjem je obuhvaćeno 180 ispitanika (112 iz bolničkog i 68 iz zatvorskog sustava). Podaci su prikupljani upitnikom Job-Satisfaction Survey (Spector, 1985) i obrađeni metodama deskriptivne statistike i t - testom za nezavisne uzorke temeljem ranije dobivenih faktora na Upitniku. Rezultati pokazuju da su nekim aspektima posla najviše zadovoljni (primjerice, nadređenima, suradnjom) odnosno nezadovoljni (primjerice plaćom) ispitanici oba uzorka, a u nekim aspektima se njihovo zadovoljstvo značajno razlikuje u pravcu nižeg zadovoljstva zaposlenih u zatvorskom sustavu. Kako se dobivene razlike mogu pripisati nekim objektivnim obilježjima posla karakterističnim za sustave u kojima rade, ali i subjektivnim obilježjima samih pomagača, nedostatna istraženost tih čimbenika predstavlja potencijal za buduće znanstveno-istraživačke projekte. Abstract Although some countries conduct national surveys of job satisfaction, research that focuses on specific professions is still scarce, insufficient and non- systematic. Although there is some research on job satisfaction in the helping professions in the hospital and the prison systems, the research that provides insight on the differences between them is scarce. The aim of this paper is to examine the job satisfaction in the helping professions (social pedagogues, therapists, speech therapists, social workers, psychologists and educators), between those who work in the hospital and the prison system, and to determine the differences between them. The study utilizes a sample of 180 employees in these professions (112 from the hospital system, and 68 from the prison system). The data were collected using the Job-Satisfaction Survey (Spector, 1985) questionnaire, and analysed by means of descriptive statistics and t-test for independent samples based on previously obtained factors from this questionnaire. Results show that some aspects of the job make respondents in both groups equally satisfied (for example, relationship with superiors and co-optation) or dissatisfied (salary), while the (dis)satisfaction differs significantly in some aspects, with the prison system employees displaying less work satisfaction. Bearing in mind that these differences can be attributed to certain objective characteristics of the jobs in different systems as well as to the subjective characteristics of helping professionals, future research should focus on providing more information regarding these characterstics.

zadovoljstvo poslom ; pomagačke profesije ; bolnice ; zatvori

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