engleski

Leadership in Crisis Management

Most of the business models that are currently in use have not been designed with the high level of instability of the business environment and potential crises on mind. That is the reason why many traditional business models are altered or even completely changed in the times of crisis. In order to insulate the business from potential crisis, businesses incorporate sometimes rather sophisticated and costly risk management and crises management platforms and procedures in the overall business planning and performance hoping that would pay off in the times of crisis. What is not, however, easily foreseen in advance, is future behavior of business leaders in some unknown potential crisis situation? The text debates the role of leadership in planning for crisis and managing crisis of a case in Croatia with a particular consideration of contextual dimensions of responsible leadership, stakeholder management and sustainability.

crisis management; leadership; sustainability; stakeholder management

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