engleski

Improvement of method for user experience evaluation

If we want to have a positive user experience with some kind of product (media, devices... ) basic human needs and emotions, should be satisfied. Nowadays, we are familiar with human basic needs, and there are different user experience evaluation methods. One of the these methods is the Valence method. The method consists of two phases, exploration phase and retrospective interview phase. In an exploration phase, the user, by pressing the green ( for positive ) or red ( for negative ) button, gives us information how he feels at that exact moment during the interaction with the product. In the second retrospective interview phase, each valence is discussed in order of finding a reason for this emotional state caused by the interaction with the product. Since the user is indirectly interrupted using buttons in the first phase the best thing would be to find another solution. Concretely the aim of this research was to find out, if we can replace the buttons with the FaceReader Noldus software for the automatic detection of facial expressions.

user experience ; human basic needs and emotions ; Valence method ; FaceReader Noldus software

nije evidentirano