engleski

Grey System Theory Approach to Quality of Intranet

This work discussed the effectiveness of he Gray system theory to determine the Intranet quality. ISO 9126 [1] is used to define the Intranet quality factors and characteristics. The ranking of these factors and characteristics were used to determine the importance of this quality attributes. The Grey system provides multidisciplinary approaches for analysis and abstract modelling of systems for which the information is limited, incomplete and characterized by random uncertainty. The Grey relational analysis uses information from the Grey system to dynamically compare each characteristic quantitatively.

Grey system theory, Grey relational analysis, Intranet, Intranet quality.

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