engleski

The importance of harmonizing working hours in seaport clusters

Seaport clusters are complex commercial systems, consisting of a large number of heterogeneous stakeholders. Therefore, it is important to harmonize their business procedures to ensure effectiveness. Harmonization implies the adjustment of differences and inconsistencies among different measurements, methods, procedures, schedules, specifications, or systems to make them uniform or mutually compatible. This paper will particularly research the inconsistencies of schedules, or working hours of various seaport cluster stakeholders, which hampers their business flow and seaport effectiveness in general. In order to analyse the inconsistencies of working hours of seaport cluster stakeholders, it was necessary to collect and summarize the working hours of various government institutions (state services) and service providers (private concessionaires) in the port of Rijeka. Data was collected from 14 different stakeholders, and it was evident that working hours’ discrepancies exist, manifested by different and uneven periods of daily shifts, daily breaks and periods of regular and overtime work. Service providers have different shifts, and differently defined overtime (and overtime compensation). The authors recommend harmonizing the shifts, periods of regular and overtime work, and overtime compensation of all stakeholders, with the aim of increasing the competitiveness of the seaport cluster and the traffic corridor as a whole.

Seaport clusters ; working hours’ inconsistencies ; harmonization

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