Delivery reliability in outbound vehicle distribution - a factor of successful automotive supply chain (CROSBI ID 655523)
Prilog sa skupa u zborniku | izvorni znanstveni rad | međunarodna recenzija
Podaci o odgovornosti
Bašić, Robert ; Pavlić Skender, Helga
engleski
Delivery reliability in outbound vehicle distribution - a factor of successful automotive supply chain
Finished vehicle logistics is a complex activity focusing on outbound delivery accuracy and quality in the automotive supply chain (outbound vehicle distribution). Once the vehicle has been produced, it is transported from production plant to the dealership via outbound logistics. The most important criteria that reflect performance of successful automotive outbound supply chain are among other: on-time pickup, delivery reliability, lead time, dwell time and damage-free delivery (damage level). Therefore, the objective of this paper is to analyse delivery reliability as crucial factor of successful vehicle logistic provided by logistic service providers (3PL, 4PL or LLP). They play an important role in rising of efficiency in a complex automotive supply chain as outsourcing partners of original equipment manufacturers (OEM's) and evaluate their performance using Key Performance Indicators (KPIs) from which is the most important ; on-time delivery (OTD) as indicator of delivery reliability. Premium segment of the automotive industry is creating optimised supply chain that realize short delivery times and high delivery reliability in order to maximize customer satisfaction. In formulating and analysing the research problem, the authors explore performance using Key Performance Indicators (KPIs). The findings indicate that continuously measurement of on- time delivery can improve overall automotive supply chain and fulfilment of customer requirements.
Finished vehicle logistics, delivery reliability, outbound distribution, On-time delivery, key performance indicator (KPI)
nije evidentirano
nije evidentirano
nije evidentirano
nije evidentirano
nije evidentirano
nije evidentirano
Podaci o prilogu
265-280.
2017.
objavljeno
Podaci o matičnoj publikaciji
Business logistics in modern management
Dujak, Davor
Osijek: Ekonomski fakultet Sveučilišta Josipa Jurja Strossmayera u Osijeku
1849-5931
1849-6148
Podaci o skupu
17th International Scientific Conference Business Logistics in Modern Management
predavanje
12.10.2017-13.10.2017
Osijek, Hrvatska
Povezanost rada
Ekonomija