engleski

Implementing Enterprise Resource Planning in small enterprises: A case study

Not much evidence is available regarding ERP implementation in developing countries and small enterprises. By presenting results of a case study on ERP implementation in a small enterprise in Croatia, this paper represents a contribution in this regard. This research focused on three areas: ERP implementation process, outcomes and success factors. In the surveyed company, ERP system produced benefits such as integration of internal processes, costs reductions and improved productivity based on single-loop organizational learning. It can be concluded that ERP systems represent a prerequisite for successful performance for small enterprises but not necessarily a significant source of competitive advantage.

Enterprise resource planning, small enterprises, success factors, change management, organizational learning

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