engleski

Integrated management of business processes - advanced regional development requirement

Basic theories and terminologies state and argue that business process management implies a systematic approach to improving the overall business, as it also has the basis in a modern business approach to managing change in the function of improving business processes with the aim of achieving better business success. Identification and integrative business process building is a highly complex and responsible business management task of any organization, regardless of its size, structure or activity. In order for an organization to achieve a competitive advantage, all its functions must be interconnected or integrated. Business Process Management adds value to the organization's resources and creates a variety of goods and services that meet the diverse needs and customer requirements. From the perspective of the process, business process management is considered as a management approach to good practice that is applied to help organizations achieve and maintain competitive advantages. The purpose of this research is to analyze, synthesize and examine key business process concepts, business process management and its effects on organizational performance. At the same time, this paper contributes to a better understanding of the areas of competitive advantage and business process management. These processes lead to better organizational efficiency, greater penetration into the market and higher employability, which is one of the main preconditions for regional development. The paper uses appropriate scientific methods suitable for the analysis and processing of secondary data, some of which are in contexts, can also take on the primary character. The analysis also used data from the latest BPTrends report released in early 2018. The aim of the paper is to present the possibilities of analysis and synthesis of business processes, to determine how companies organize, plan, execute and improve business processes, both individually in the specific economic field and in the general context.

management, business process, development, efficiency, competitiveness.

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