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Bibliographic record number: 690606


Authors: Bilić, Paško; Bulian, Luka
Title: Lost in Translation: Contexts, Computing, Disputing on Wikipedia
Source: iConference 2014 Proceedings / Kindling, Maxi ; Greifender, Elke (ed). - University of Illinois, Urbana-Champaign : IDEALS open repository , 2014. 32-44 (ISBN: 978-0-9884900-1-7).
ISSN: 2325-6850
Meeting: iConference
Location and date: Berlin, Njemačka, 4.-7.03.2014.
Keywords: Wikipedia ; identity ; language ; ideology ; context ; conflict ; grounded theory
Wikipedia is an open collaboration, global, multilingual project. Its guidelines and policies direct the collaboration process into a vision of objective and neutral encyclopedic knowledge. However, coherence of that knowledge, and the outcomes of the collaborative process on the same topic, can sometimes vary dramatically across different languages. Our goal was to explore what these differences are, and to see how they are contextualized in a case of a contested and conflictive topic. The empirical focus was on the Republic of Kosovo, a recently formed country in Southeast Europe still seeking full international recognition. The study explores the social, cultural and political tensions through following the contextualization of this topic in three different Wikipedia communities: Serbian, Croatian and English. A constructivist (Charmaz, 1998) and substantive grounded theory of the process was created by following a two- step coding process. Three coders were active in different stages of the process. Discussions and comparisons of emergent codes, within and between three different communities, were conducted regularly. The core concept of our theory was neutrality dispute. It is based on four aspects: identities and viewpoints, their input into the process of content editing, relations between the editors, and the process of conflict management. The main drivers of conflict and/or consensus, within and across languages were different types of group identifications in relation to the topic of Kosovo and Wikipedia in general. Wiki software and Wikipedia’s rules help in managing multiple conflicts, although the political and cultural contentiousness of the topic existing in the ˝offline˝ context was also reproduced in the collaborative process.
Type of meeting: Predavanje
Type of presentation in a journal: Full-text (1500 words and more)
Type of peer-review: International peer-review
Original language: ENG
Category: Znanstveni
Research fields:
Full paper text: 690606.Lost_in_translation.pdf (tekst priložen 8. Ožu. 2014. u 19:58 sati)
Contrib. to CROSBI by: Pasko Bilic (, 8. Ožu. 2014. u 19:58 sati

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