engleski

In search of correct answer in performance-based emotional intelligence (EI) tests

Emotional intelligence was first proposed as a quantifiable attribute only decade ago (Mayer & Salovey, 1997) so the scientific investigation of EI is still at the beginning. Currently there are several different models of EI in the literature. These models can be classified under two distinct frameworks: one which rely on self-report techniques and second approach which upholds a cognitive view of EI and believes that the measurement should conform to ability models. Although both self-report measures and ability measures have some problems with validity, performance-based EI appears to demonstrate greater construct validity. A major issue for performance-based EI is the « ; ; problem of the correct answer» ; ; . Emotion-based systems have no absolute algorithm to determine the correct answer and in everyday contexts people usually determine the appropriateness (or correctness) of emotional response by agreement with rest of the group interacting in the same emotional system. So the correct answer is what the group agrees upon (consensus scoring). There are also expert scoring (an expert in EI says what is the correct answer), and target scoring (the creator of the item says what is the correct answer). Both target and expert scoring suffer from certain theoretical problems, for example there are no criteria for who is an « ; ; expert» ; ; in EI. Also, some evidence suggests that scores are higher for test takers who are similar to the experts. Problem with target scoring are that the target themselves may not be able to express the emotion they are feeling accurately, or that they may report only pleasant or pro-social emotions. Nevertheless, ability-based EI tests are most commonly scored by consensus. There are five consensus scoring methods: proportion, mode, lenient mode, distance and adjusted distance. The advantages and disadvantages of different scoring methods, using data of several ability-based EI tests developed in Croatian setting, will be discussed in the paper.

Emotional intelligence; performance-based EI; consensus scoring methods

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