engleski

The importance and role of crisis management in crisis situations

In this paper, the authors clearly and systematically present the nature and the process of strategic management. Its importance is identified and the necessary expertise of managers at various managing levels is indicated. Problems of modern society and crisis situations (conditions) put emphasis on specific knowledge and information efficiency. The significance of making plans and decisions in various situations is particularly required in specific conditions and unstable environment when prompt actions are required. The role of management in such circumstances is decisive and dominating. The management is the beginning and the ending of responsibility, success and failure. The author defines the kinds of plans, and particularly analyses the situational plan for prompt performance. The importance of decision-making based on ethical consideration and social responsibility is emphasised. Particular accent is placed on the importance of evaluation of the results and strategic control of the process of strategic management aimed at developing the system and minimising the risk in acting and resolving crisis situations and conditions.

strategic management; crisis management; planning; decision-making; social responsibility; evaluation and control.

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