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Pregled bibliografske jedinice broj: 394072

Zbornik radova

Autori: Popović, Krešimir; Hocenski, Željko
Naslov: Conflict management
Izvornik: 2nd International workshop on leadership and management in software architecture (LMSA09)Vancouver, British Columbia, Canada : IEEE Computer Society , 2009. 1-5.
Skup: International Conference on Software Engineering-ICSE09, 2nd International workshop on leadership and management in software architecture (LMSA09)
Mjesto i datum: Vancouver, Kanada, 16.-24.05.2009.
Ključne riječi: software engineering; life cycle; productivity; management
Sažetak:
Project managers must learn to recognize the signs and symptoms of disruptive conflict. Such signs would include poor communication among team members, a lack of openness, a lack of respect, unclear requirements, change between managers and employees, broken boundaries of social norms or groups, different backgrounds (educational, economic, cultural, political, etc.). The worst cases can disintegrate into personal stress, burnout, and workplace travesties. Once conflict has reached this stage, it will require a large amount of management time in order to deal with it. This will cause an additional decrease in productivity and efficiency rates, along with the accompanying added costs, risks, and duration delays. If left unmanaged, this type of conflict can even lead to employee sabotage and sometimes workplace violence. This position paper provides insight into qualities and social role that project manager as mediator and leader must possess because sometimes team members can't resolve conflicts collectively.
Vrsta sudjelovanja: Predavanje
Vrsta prezentacije u zborniku: Cjeloviti rad (više od 1500 riječi)
Vrsta recenzije: Međunarodna recenzija
Projekt / tema: 165-0361621-2000
Izvorni jezik: ENG
Kategorija: Znanstveni
Znanstvena područja:
Računarstvo
Upisao u CROSBI: hoc@etfos.hr (hoc@etfos.hr), 26. Svi. 2009. u 23:41 sati



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