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Pregled bibliografske jedinice broj: 807840

Časopis

Autori: Russo, Andrea; Borovac Zekan, Senka; Peronja, Ivan
Naslov: Use of anonymous questionnaires with the aim of improving interpersonal relationships in work environment
Izvornik: Procedia - Social and Behavioral Sciences (1877-0428) 41 (2012); 492-497
Vrsta rada: članak
Ključne riječi: communication; interpersonal relationships; work environment
Sažetak:
How to improve internal communication within our own organization and stimulate employees to perceive a company in which they work as their own and strive for joint success? In order to achieve effective internal communication, it is important to involve employees in all company`s actions and give them a chance to express their views and opinions. It is necessary to listen to the individual needs of people and continuously work to improve internal communications. Business communication is a very important part of business, and refers to the transmission of messages, exchange and processing of information and contacts with business partners and the public. The communication within the organization involves all employees, while communication outside the organization involves only few. Vertical communication takes place within the organization from higher to lower organizational levels (authoritative atmosphere) or in other case upward from subordinates to superiors. This kind of communication is not command and contains feedback. Horizontal and lateral communication among employees involves exchange of views and information from the private sphere. This communication has a significant influence on attitudes and behavior of employees, work ethics and productivity.
Izvorni jezik: ENG
Kategorija: Znanstveni
Znanstvena područja:
Psihologija
URL Internet adrese: http://www.sciencedirect.com/science/article/pii/S1877042812009408
Broj citata:
Altmetric:
DOI: 10.1016/j.sbspro.2012.04.060
URL cjelovitog teksta:
Google Scholar: Use of anonymous questionnaires with the aim of improving interpersonal relationships in work environment
Upisao u CROSBI: Andrea Russo (andrea.russo@pfst.hr), 30. Ožu. 2016. u 14:38 sati



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