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Pregled bibliografske jedinice broj: 878495

Zbornik radova

Autori: Hernaus, Tomislav; Černe, Matej; Škerlavaj, Miha
Naslov: Going the extra mile? Cross-training, relational job design, and extra-role behavior of high- skilled and low-skilled workers
Izvornik:
Skup: Xth International HRM Workshop
Mjesto i datum: Cadiz, Španjolska, 27-28.10.2016.
Ključne riječi: cross-training ; interaction with others ; task interdependence ; extra work effort ; relational job design ; multilevel analysis
Sažetak:
Competitive organizational goals increasingly require functional flexibility and design collaborative jobs, thus putting emphasis on relational HRM practices. In an attempt to bridge organizational- and individual-HRM antecendents of extra-role performance, this study uses a multilevel research design and empirically tests a two-level model from a cross-occupational sample of 47 Croatian companies and their employees (n = 1142). Specifically, we base our theorizing on the theory of relational coordination and examine how cross-training and relational job design (interaction with others and task interdependence) interplay in order to enhance extra effort of both high-skilled and low- skilled workers. The multilevel analysis results demonstrate that socially-enriched jobs should be supplemented with cross-training opportunities to achieve discretionary behavior and superior contextual performance of low- skilled workers. Specifically, we found that cross-trained clerical/administrative staff and manual workers, who either intensively interact with others for the purpose of their work or handle highly interdependent tasks, will also provide a greater extra work effort. However, this relationally-oriented training does not make a difference in extra-role performance of managers and professionals. The contributions of our study are aimed at the relational HRM literature, and revolve around specific job- design and training features for two distinct skill-level occupational groups.
Vrsta sudjelovanja: Predavanje
Vrsta prezentacije u zborniku: Ostalo
Vrsta recenzije: Međunarodna recenzija
Izvorni jezik: ENG
Kategorija: Znanstveni
Znanstvena područja:
Ekonomija,Psihologija
Upisao u CROSBI: Tomislav Hernaus (thernaus@efzg.hr), 31. Svi. 2017. u 13:33 sati



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