Perceived User Experience and Performance of Intelligent Personal Assistants Employed in Higher Education Settings (CROSBI ID 660518)
Prilog sa skupa u zborniku | izvorni znanstveni rad | međunarodna recenzija
Podaci o odgovornosti
Babić, Snježana ; Orehovački, Tihomir ; Etinger, Darko
engleski
Perceived User Experience and Performance of Intelligent Personal Assistants Employed in Higher Education Settings
The application of intelligent personal assistants (IPAs) in the educational context is a relatively new paradigm. One of the key features of an intelligent personal assistant is the ability to respond to user voice input through natural language processing. Implementation of intelligent personal assistants (IPAs) in higher education teaching process is associated with the students'adoption and satisfaction with IPAs. With the objective to explore students’ experience and performance evaluation of IPAs on their smartphones, an empirical study was carried out. Data was gathered by means of post-use questionnaire after completed predefined scenario of interaction with two IPAs: Google Assistant and Lyra. The analysis of collected data uncovered pros and cons of IPAs perceived by students from two Croatian higher education institutions. Empirical findings are presented, whereas implications for educational ecosystem are briefly discussed.
Perceived User Experience, Performance, Intelligent Personal Assistants, Higher Education
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Podaci o prilogu
906-910.
2018.
objavljeno
10.23919/MIPRO.2018.8400153
Podaci o matičnoj publikaciji
Proceedings of the 41st International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO)
Skala, Karolj
Rijeka: Hrvatska udruga za informacijsku i komunikacijsku tehnologiju, elektroniku i mikroelektroniku - MIPRO
978-953-233-096-0
1847-3939
Podaci o skupu
MIPRO 2018
predavanje
21.05.2018-25.05.2018
Opatija, Hrvatska
Povezanost rada
Informacijske i komunikacijske znanosti